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Front Office Team Leader - Club Wyndham Kirra Beach

Start: ASAP Where: Coolangatta, QLD Type: Full time Pay: $27.17 ph+penalties+super

JOB DESCRIPTION

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Go Where Joy Is In The Journey

Discover a career fuelled by possibility at Travel & Leisure Co. If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Kirra Beach, Gold Coast team as a Front Office Team Leader today!

How You'll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

  • Immediate start
  • Long term opportunity
  • Supportive work culture
  • Professional development funding
  • Discounted hotel & resort stays globally

How You’ll Shine

As a Front Office Team Leader, you will be responsible for the day to day operation of the front desk. This includes greeting and registering of owners and guests, providing information to local area attractions, completion of all department related paperwork and using all communication equipment including telephones, facsimiles and computers. You will perform addition duties to assist the Front Office Manager.

Please note that it is a requirement of this position that the successful applicant is available to work rostered shifts from 7.00am to 11.00pm. Other flexible work may also be required including weekends, public and school holidays.

 


RECOMMENDED SKILLS/EXPERIENCE

Crew Trainer
Concierge
Front Office
Duty Manager
Front of Desk Manager
Front of Desk Supervisor
Cashier
Guest Service Agent

Please note: You should have a minimum up to 1 year previous experience in the above or similar roles.


REQUIREMENTS

What You’ll Bring

To be successful in this role, you will be:

  • Previous experience within a similar hotel position
  • Genuine passion for customer service and the local area
  • Excellent communicator with strong interpersonal skills
  • Enthusiastic, self-motivated and positive individual
  • Immaculate presentation and professional grooming standards
  • High levels of computer literacy
  • Previous experience with a PMS system (Hirum, Fidelio, Opera etc) advantageous
  • Have the ability to recognize and solve problems in the workplace
  • Ability to work a flexible schedule, including nights, weekends, public and school holidays.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.



Interview required